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> DHL Turns to IBM to Deliver Intelligent Insight to Improve Operations
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post Jun 3 2009, 12:01 AM [ Post #1 ]


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IBM today announced that DHL Worldwide, the market leader in the global air and ground express industry, is using IBM analytics software to help transform its global business operations and drive customer relationship profitability at its DHL Express Germany and DHL Call Forwarding North America divisions. The new intelligence system from IBM allows DHL to analyze more than 30 million customer records in just seconds vs. hours while drastically reducing its system maintenance costs.
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